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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Susan Liu

November 5, 2025

5  out of  5
rating by Susan Liu
"I’ve been with State Farm for a few years now and recently the premium went up by a lot… i called in previously to have my coverage lowered. But for some reason it didn’t reflect. I called in and Jimi helped me remedy this and assured me that she had made the correct changes to my account. I also recommend Kate Rhee’s agency because they were able to give me the most competitive price when shopping for renters insurance. Thanks again to Jimi for helping me resolve my issue and the Kate Rhee team!"
We responded:
"Thank you so much for your kind words and for recommending our agency! We're glad to hear that Jimi was able to assist you and get everything sorted out with your coverage. We always strive to provide the best service and competitive rates for our clients. Please don’t hesitate to reach out if you ever need anything else—we’re here to help!"
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abigail Alexander

November 2, 2025

5  out of  5
rating by abigail Alexander
"Easy to work with and very friendly. Jimi was awesome and extremely fast!!"
We responded:
"Thank you for sharing your experience! We're glad to hear that working with Jimi was easy and efficient. Our team takes pride in delivering prompt and friendly service, and your words mean a lot to us. Please reach out anytime!"
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Nelson Mills

October 29, 2025

5  out of  5
rating by Nelson Mills
"Great service! Super responsive and helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Shannon Thaler

October 29, 2025

5  out of  5
rating by Shannon Thaler
"I can’t speak highly enough about my experience with Jimi. She’s guided my husband and me through both our home- and car-buying processes with exceptional care and professionalism. At a time when we’ve been juggling countless customer service calls, Jimi’s attentiveness and prompt willingness to help have truly stood out."
We responded:
"Thank you so much for your wonderful feedback! We're delighted to hear that Jimi has provided exceptional care and professionalism throughout your home- and car-buying journeys. We understand how overwhelming these processes can be, and we're proud that Jimi's attentiveness and prompt support made a positive difference. We're here for you anytime you need us!"
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S S

October 27, 2025

5  out of  5
rating by S S
"Great service! Always prompt, always listening for my needs and responsive to them. I very much appreciate this company!"
We responded:
"We're delighted to hear that our team has been prompt, attentive, and responsive to your needs. Providing great service is our top priority, and we truly appreciate your support and trust in our company."
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Teresa PL

October 25, 2025

5  out of  5
rating by Teresa PL
"Great experience with Elysha Boden - Operations Manager. She answered all my questions immediately and understood my hesitations with the new Condominium's asks. I felt well taken care of. I've been using Kate Rhee's office for my renter's insurance for many years now. Great deal, best prices (regardless of what other websites say about Lemonade being cheaper - not true in my case) and excellent customer service. Thanks Elysha."
We responded:
"Thank you so much for sharing your positive experience with Elysha Boden! It's wonderful to hear that all your questions were answered promptly and that you felt well taken care of, especially with the new Condominium's requirements. We're delighted to have been your choice for renter's insurance over the years and appreciate your loyalty. Your feedback about our pricing and customer service means a lot to us. Thanks again, Teresa!"
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Shreya Joshi

October 23, 2025

5  out of  5
rating by Shreya Joshi
"Kate and her team were very prompt in answering emails and providing the information needed."
We responded:
"It's great to know that our prompt communication and support met your expectations. We're always here to assist you whenever you need us."
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HM

October 22, 2025

5  out of  5
rating by HM
"I had a great experience working with Jimi at the Kate Rhee State Farm Agency. From the first call to the final paperwork, everything was handled quickly and smoothly. Jimi was extremely easy to talk to, always responsive, and made sure I understood every part of the process. It’s rare to find someone who is both professional and genuinely caring about the client’s needs, and Jimi definitely was. If you’re seeking a reliable agent who takes the time to help, I would definitely recommend Jimi and the team at Kate Rhee State Farm."
We responded:
"Thank you for your kind words and recommendation! We're glad that Jimi and the Kate Rhee team could provide you with a smooth and clear experience from start to finish. We're dedicated to being reliable agents who truly listen and assist, and your feedback encourages us to keep up the great work. Please don’t hesitate to reach out in the future!"
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Kate Fischer

October 22, 2025

5  out of  5
rating by Kate Fischer
"I had a wonderful experience with Jimi! She was very communicative and helped me decide which plan was best for my move. She answered all my questions and got my new service set up quick! Would recommend Jimi & Kate Rhee!"
We responded:
"We really appreciate you sharing your experience! It's wonderful to know that Jimi could answer all your questions and set up your new service efficiently. We're committed to guiding our clients every step of the way and are grateful for your trust and recommendation."
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Todd Merritt

October 16, 2025

5  out of  5
rating by Todd Merritt
"Kate Rhee was very patient, communicative, and informative when adding additional coverage to my renter's insurance policy. She made the process easy and comfortable. I would definitely recommend her to others."
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Nicholas Morales

October 14, 2025

5  out of  5
rating by Nicholas Morales
"I have been very happy with State Farm. Kate Rhee and her team are easy to reach and very responsive. They have helped me secure renters insurance and coverage for personal articles."
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Josh Weinberg

October 10, 2025

5  out of  5
rating by Josh Weinberg
"Kate Rhee is a fantastic broker. I went in not knowing much about how everything works, and she took the time to walk through in detail each of the available policies before we landed on the right one. This is now year two working with her, and I would definitely recommend using Kate to anyone in need of insurance!"
We responded:
"Thank you for sharing your experience and for your loyalty over the past two years! We're committed to ensuring every client understands their options and feels confident in their choices. Your recommendation means a great deal to us, and we're always here to assist you moving forward."
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Matthew Vella

October 9, 2025

5  out of  5
rating by Matthew Vella
"Jimi is so helpful, professional and very charming as well. Wish more agents were like her"
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Alex Haden

October 8, 2025

5  out of  5
rating by Alex Haden
"Jimi was super helpful getting our new policy set up seamlessly. Friendly and convenient, highly recommend to others!"
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Ikbal hossain

October 1, 2025

5  out of  5
rating by Ikbal hossain
"Jimi she awesome very helpful I will recommend"
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Rachel Choi

October 1, 2025

5  out of  5
rating by Rachel Choi
"Jimi has been so professional and considerate from the beginning of my engagement with State Farm. She patiently walked through every line item with me and made sure I felt well informed before making a decision. I really appreciate her responsiveness as well when I needed to make changes or request documents. I look forward to continuing to work with her."
We responded:
"We truly appreciate you taking the time to share your experience. It's wonderful to know that Jimi's responsiveness and thoroughness have made a positive impact. We're committed to providing attentive service every step of the way and are excited to continue supporting you."
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Alisa Roberts

October 1, 2025

5  out of  5
rating by Alisa Roberts
"I want to thank Jimi Lee for making obtaining my renter's insurance policy as seamless as possible. She was extremely patient and knowledgeable. Jimi answered all of my questions thoroughly. I would highly recommend her to any friends and family in the future!"
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Elvin Dibra

September 30, 2025

5  out of  5
rating by Elvin Dibra
"Great service and great prices. The best you can get in the NY area."
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Alyssa B.

September 29, 2025

5  out of  5
rating by Alyssa B.
"I had a wonderful experience working with Elysha! She's been so communicative, responsive, and knowledgeable throughout the entire process of working together. I was a bit daunted going into the search for homeowners insurance but she made everything smooth and manageable. She was always very friendly in answering my (many) questions, and she explained my options in a way that helped me to feel genuinely well-informed in my decision-making. Highly recommend this team and Elysha specifically! I'm very grateful for her help!"
We responded:
"We truly appreciate you sharing your experience! It's fantastic to know that Elysha was able to answer your questions patiently and help you feel confident in your decision. We're grateful for your trust in our team and your kind recommendation."
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CHAN CHUNG

September 27, 2025

5  out of  5
rating by CHAN CHUNG
"Jimi got it done — fast, clear, no runaround. Exactly how business should be handled. No gimmicks, no excuses, just results. That’s the standard. Appreciate it"
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Sydney Fox

September 25, 2025

5  out of  5
rating by Sydney Fox
"I had a great experience with this agency and would definitely recommend using for renters insurance! I worked with Jimi Lee and she was so nice and helpful."
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Marianne Savino

September 24, 2025

5  out of  5
rating by Marianne Savino
"Spoke with Gloria today she gave me good rate on auto insurance and I also got renters insurance. She was very helpful and very polite & very patience with me."
We responded:
"Thank you for the 5-star review! We're happy to hear that Gloria was helpful, polite, and patient while assisting you with both auto and renters insurance. Providing great service and competitive rates is our priority, and we appreciate your trust in our team."
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Chun-Kang Chen

September 23, 2025

5  out of  5
rating by Chun-Kang Chen
"Professional, fast response."
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Sejla Radoncic

September 23, 2025

5  out of  5
rating by Sejla Radoncic
"I had such a great experience with Gloria and Jimi at State Farm. Gloria was the first person I spoke with, and she was so quick and efficient in getting me a quote early in the morning. She explained everything clearly and made me feel confident about the options I was getting. Later on, when I was ready to move forward, I called back and Jimi stepped in to help me finalize everything. She was just as professional, patient, and helpful. She walked me through each step, answered all my questions, and made sure I understood the policy completely before finalizing it. It was such a smooth process from start to finish, and I really appreciated how both Gloria and Jimi worked together to make sure I was taken care of. It’s rare to find customer service that feels this personal, and I truly felt like they were looking out for my best interest. I highly recommend working with them if you want a team that’s responsive, knowledgeable, and genuinely cares about their clients."
We responded:
"Thank you so much for your thoughtful and detailed review! We're thrilled to hear that Gloria and Jimi provided you with such responsive, professional, and caring service throughout your experience. Making the process smooth and personal for our clients is very important to us, and your recommendation means a great deal. We're always here to support you whenever you need us!"
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Claire Studenka

September 22, 2025

5  out of  5
rating by Claire Studenka
"I had such a great experience with Kate Rhee State Farm Agency! This was my first experience getting renters insurance and Jimi was extremely helpful and understanding over the phone and walked me through the process. Would definitely recommend for anyone looking to get renters insurance!"