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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mary Elizabeth Moore

December 24, 2025

5  out of  5
rating by Mary Elizabeth Moore
"Kate and her team have been great to work with! They respond quickly and always answer my questions."
We responded:
"Thank you for your kind words! I’m glad to hear that our team has been responsive and helpful in answering your questions. We’re committed to providing excellent service and look forward to continuing to support your insurance needs!"
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Jessica Edwards

December 19, 2025

5  out of  5
rating by Jessica Edwards
"Smooth process getting renters insurance. I appreciated the attentive service I received from Jimi despite initially purchasing my plan online."
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LBB

December 18, 2025

5  out of  5
rating by LBB
"I chose the location based off of other google reviews. It was quick and easy to set up a new renter's insurance policy with Jimi Lee from Kate Rhee's office. She helped find additional coverage options that wouldn't increase my premium."
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Natalie Hansen

December 18, 2025

5  out of  5
rating by Natalie Hansen
"I have had great experiences with every staff member here. They helped me understand my first renters insurance policy, and are always responsive when I have questions!"
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Dustin Kaufman

December 17, 2025

5  out of  5
rating by Dustin Kaufman
"My experience with this particular State Farm team has been stellar! Jimi was extremly personable and helpful. She made insurance fun! My plan was a bit trickly, but Jimi and the team did everything they could to get it set up. They're awesome!"
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Stephen Errante

December 16, 2025

5  out of  5
rating by Stephen Errante
"Jimi Lee was knowledgable, professional and quick acting when it came to answering all of my renters' insurance question. She followed up with our call with an email filled with additional and helpful information."
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Rachel Udeh-Jackson

December 16, 2025

5  out of  5
rating by Rachel Udeh-Jackson
"I can’t say enough great things about Kate Rhee and her State Farm team. Her team is incredibly knowledgeable, responsive, and genuinely cares about her clients. They always take the time to explain options clearly and make sure that I feel confident that I’m getting the right coverage. A special shout-out to her sales account manager, Jimi Lee, who is absolutely amazing. Jimi is organized, friendly, and always on top of things—whether it’s answering questions, handling policy changes, or following up promptly. If you’re looking for an insurance agency that’s professional, trustworthy, and truly customer-focused, I highly recommend Kate Rhee and her team at State Farm!"
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james jeong

December 16, 2025

5  out of  5
rating by james jeong
"Jimi Lee is very competent and works quickly. She provides excellent service."
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Roberta Glogover

December 15, 2025

4  out of  5
rating by Roberta Glogover
"The agent was extremely thorough explaining all the aspects of the policies."
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Chloe Stitik

December 12, 2025

5  out of  5
rating by Chloe Stitik
"Gloria was so helpful! She took the time to quote not only one, but multiple options for our renter’s insurance in NY. As we are moving from out of state and this will be our first time in the city, she was patient with us while explaining the different coverages we would need to be aware of that are unique to NY. She made getting renter’s insurance the easiest part of our move. We would certainly recommend to a friend, but look forward to our renewal as well!"
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Taylor Brainard

December 9, 2025

5  out of  5
rating by Taylor Brainard
"Gloria made it quick and easy to get our renters insurance! She made sure we had the best deal and was a delight to work with!"
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Jake Robinson

December 9, 2025

5  out of  5
rating by Jake Robinson
"Gloria Montes was extremely helpful with my jewelry insurance needs. She assisted me with adding my wife’s wedding band to the policy, clearly explained the available add-on options, and made the process of adding my wife to the policy quick and easy. Great service and very professional—highly recommend!"
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Matthew Stoddard

December 9, 2025

5  out of  5
rating by Matthew Stoddard
"Gloria Montes was so kind and helpful with helping us set up a renter’s insurance policy in NYC. Thanks!"
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Morgan Gruender

December 8, 2025

5  out of  5
rating by Morgan Gruender
"Amazing and fast service! Elysha helped me with what I needed all in just a few minutes!"
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Madison Brainard

December 4, 2025

5  out of  5
rating by Madison Brainard
"Gloria was incredibly helpful, knowledgeable, and patient while setting up our renters insurance policy! She gladly answered all of our questions, and made the entire process super easy and quick!"
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T W

November 24, 2025

5  out of  5
rating by T W
"I have been with the Kate Rhee Agency for many years, and I don’t plan on leaving anytime soon. This agency has outstanding representatives who truly understand both the insurance process and real-life challenges. I’m not the best at remembering everything, and I appreciate that I can rely on them to send any reminders regarding my policies and claims. Thank you to the Kate Rhee Agency for many years of excellent customer service."
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Meredith Donchez

November 21, 2025

5  out of  5
rating by Meredith Donchez
"We needed renters insurance with a quick turnaround and this was flawlessly executed."
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Hana Horn

November 21, 2025

5  out of  5
rating by Hana Horn
"Got our renter’s insurance with Jimi. They’re so smart, efficient, and reliable. I felt like they really advocated for us to get us the best deal. They also turned around a policy for us the same day and was accommodating to our timeline with our landlord. I highly recommend Jimi and Kate Rhee."
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Henry McKinnon

November 20, 2025

5  out of  5
rating by Henry McKinnon
"Jimi Lee did a great job for me on my homeowners insurance. She made getting my coverage simple, quick, and easy to understand. I highly recommend her and this agency!"
We responded:
"We’re delighted to know that Jimi provided you with excellent service and made getting your coverage quick and straightforward. Our team strives to make insurance easy for all our clients, and your recommendation means a lot to us!"
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Sylvia Liew

November 19, 2025

5  out of  5
rating by Sylvia Liew
"Recently purchased renter’s insurance from State Farm, and the entire experience was excellent. The process was quick, clear, and very straightforward. The representative was helpful, and guiding me through each step. I truly appreciated how transparent the coverage options were and how easy it was to customize a plan that fit my needs. Highly recommend their renter’s insurance to anyone looking for reliable coverage and great customer service!"
We responded:
"It’s fantastic to know that our team could provide you with a quick, clear, and helpful experience while purchasing renter’s insurance. We’re grateful for your recommendation and look forward to continuing to support your insurance needs with reliable coverage and outstanding service."
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Charles Rodgers

November 19, 2025

5  out of  5
rating by Charles Rodgers
"Call Jimi Lee for all of your insurance needs. She carefully explains the products available and will tailor an insurance plan to fit everyone’s needs and budgets."
We responded:
"Thank you for your wonderful recommendation! Our team is proud to have Jimi Lee providing personalized service and clear explanations to help tailor insurance plans that fit each client’s unique needs and budget. We look forward to assisting you anytime!"
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Edgar Arroyo

November 18, 2025

5  out of  5
rating by Edgar Arroyo
"Ms Lee was very helpful in working with Me on my insurance"
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Tiffany Wright

November 13, 2025

5  out of  5
rating by Tiffany Wright
"I've been with this agency for quite a few years and I can honestly say that its been a good experience. They have always been very helpful and accommodating whenever needed and the insurance rates are great. Highly recommend."
We responded:
"It means a lot to our team to have clients like you who have been with us for years and continue to recommend our agency. We’re dedicated to offering great insurance rates and outstanding service whenever you need us. Thank you for your ongoing support!"
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Susan Liu

November 5, 2025

5  out of  5
rating by Susan Liu
"I’ve been with State Farm for a few years now and recently the premium went up by a lot… i called in previously to have my coverage lowered. But for some reason it didn’t reflect. I called in and Jimi helped me remedy this and assured me that she had made the correct changes to my account. I also recommend Kate Rhee’s agency because they were able to give me the most competitive price when shopping for renters insurance. Thanks again to Jimi for helping me resolve my issue and the Kate Rhee team!"
We responded:
"Thank you so much for your kind words and for recommending our agency! We're glad to hear that Jimi was able to assist you and get everything sorted out with your coverage. We always strive to provide the best service and competitive rates for our clients. Please don’t hesitate to reach out if you ever need anything else—we’re here to help!"
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abigail Alexander

November 2, 2025

5  out of  5
rating by abigail Alexander
"Easy to work with and very friendly. Jimi was awesome and extremely fast!!"
We responded:
"Thank you for sharing your experience! We're glad to hear that working with Jimi was easy and efficient. Our team takes pride in delivering prompt and friendly service, and your words mean a lot to us. Please reach out anytime!"