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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Benay Hicks

May 29, 2026

5  out of  5
rating by Benay Hicks
"Super fast and communicative. Didn't over complicate things. Win, win, win."
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Marina De Pablo

May 24, 2026

5  out of  5
rating by Marina De Pablo
"very efficient and friendly"
We responded:
"We really appreciate your kind words! Efficient service and a friendly experience are what we aim for every day."
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olca basturk

May 23, 2026

5  out of  5
rating by olca basturk
"Jimi Lee is really great. Took care of my request immediately and was very nice."
We responded:
"Thank you for your kind words! Our goal is to provide customers with great service. We are happy to hear that Elysha provided you with the kind and quick service we strive to provide!"
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Victoria S

May 23, 2026

5  out of  5
rating by Victoria S
"Working with State Farm agent Jamie Johnson was very helpful and smooth to ensure we were selecting the right thresholds per our lease. Highly recommend - thank you!"
We responded:
"We really appreciate your recommendation! Helping customers find the right coverage options with ease is exactly what we aim for. Thanks again for choosing us, and for highlighting Jamie’s support."
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Michaela Hirsh

May 19, 2026

5  out of  5
rating by Michaela Hirsh
"Working with Jimi Lee to sort out my renter’s insurance was a dream - swift and easy! Would recommend anyone to work with her!"
We responded:
"We’re so glad your experience with Jimi Lee felt like a dream—swift and hassle-free is what we strive for. Thanks for taking the time to leave such a kind note!"
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Adan Ramirez-Gaona

May 19, 2026

5  out of  5
rating by Adan Ramirez-Gaona
"Great customer service. Very helpful with finding the right policy."
We responded:
"Thanks for your review! We’re happy you felt supported throughout the process and that we were able to help you secure the right policy."
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Jasper Sodha

May 18, 2026

5  out of  5
rating by Jasper Sodha
"Truly excellent experience with Kate's office and Elysha! Extremely good, friendly, and efficient communications."
We responded:
"We’re delighted to hear Elysha and our office team provided such excellent, friendly, and efficient communications. Thank you for taking the time to share your experience—we can’t wait to help again anytime."
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Epiphany Harlem

May 15, 2026

5  out of  5
rating by Epiphany Harlem
"I had a great experience with State Farm when I called in and spoke with Jimi Lee. She helped me upgrade my coverage seamlessly and made sure everything was done correctly. She was professional, knowledgeable, and found me a great price as well. Jimi is wonderful, and I truly appreciate her excellent customer service!"
We responded:
"Your review made our day—thank you! We’re happy Jimi Lee could guide you through the process smoothly while making sure everything was done correctly. We appreciate your trust and your recommendation."
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christine rona

May 13, 2026

5  out of  5
rating by christine rona
"Jimi Lee is Awesome! I recently switched to this agent after having difficulty reaching my previous agent when I needed help with a new policy. The difference has been outstanding. She was responsive, professional, and made the entire process smooth and stress-free. She answered all of my questions promptly, explained everything clearly, and helped me get the new policy I needed without any hassle. It’s such a relief to work with someone who is accessible, knowledgeable, and truly cares about providing excellent customer service. I’m very happy I made the switch and would highly recommend her to anyone looking for a reliable insurance agent."
We responded:
"We truly appreciate your kind words. It means a lot to hear that Jimi answered your questions promptly, explained everything clearly, and helped you get the new policy you needed without any hassle. Thank you for trusting us!"
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Serena Ye

May 13, 2026

5  out of  5
rating by Serena Ye
"Amazing experience! Jimi Lee was especially helpful in breaking down the insurance plans."
We responded:
"“Amazing experience” is what we love to hear—thank you! We’re grateful Jimi Lee could help you understand your insurance plans clearly, and we look forward to assisting you again anytime."
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Eric Wang

May 13, 2026

5  out of  5
rating by Eric Wang
"Jimi helped me get set up with a new insurance policy. It Was a very smooth process, would recommend."
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Colleen Franke

May 11, 2026

5  out of  5
rating by Colleen Franke
"Swift and comforting"
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Brian McCullough

May 9, 2026

5  out of  5
rating by Brian McCullough
"Jimi great to work with. Super patient and helpful as we purchased home insurance for the first time. Thanks!"
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Amy Jian

May 6, 2026

5  out of  5
rating by Amy Jian
"I had a great experience. They provided fast and reliable responses and significantly better quotes than Lemonade, which most tenants in my area default to. I'm so glad I went with State Farm!"
We responded:
"That’s wonderful to hear! We’re happy we could offer you better pricing while keeping communication fast and dependable. Thank you for trusting us and for the 5-star feedback!"
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Braden Hunter

May 6, 2026

5  out of  5
rating by Braden Hunter
"Very helpful for updating my renter’s insurance when switching apartments!"
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Ariana Reinhertz

May 5, 2026

5  out of  5
rating by Ariana Reinhertz
"Gloria Montes was so kind and helpful with updating my policy. She made the process very easy."
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Usman Jutt

May 5, 2026

4  out of  5
rating by Usman Jutt
"Nice"
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latimore handy

May 4, 2026

5  out of  5
rating by latimore handy
"By far Jimi Lee was so helpful and her customer service was excellent with explaining and follow up it exceeded my expectations."
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Mahmoud Motavaf

May 2, 2026

5  out of  5
rating by Mahmoud Motavaf
"Thank you so much team for making the process so easy and fast."
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MYLORD83

April 29, 2026

5  out of  5
rating by MYLORD83
"I wanna give a special shout out to Jimi. Her personality and energy was awesome, she helped me and explain my plan in detail that was truly professionalism at its best. Thank you, Jimi 🙂"
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rahat ahmed

April 29, 2026

5  out of  5
rating by rahat ahmed
"Been insured since 2015 and always are professional and helpful with keeping my premium where I want it to be."
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Harley Maslin

April 27, 2026

5  out of  5
rating by Harley Maslin
"Have worked with Kate Rhee team for a few years. It's always easy to update coverage options. Gloria was especially helpful in my recent updates to coverage. Quick and efficient."
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Lance

April 27, 2026

5  out of  5
rating by Lance
"Team is terrific, prompt and the follow up is amazing!! Happy to use them and recommend them."
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Tara

April 20, 2026

5  out of  5
rating by Tara
"I wanted to review my policy before renewing it and Gloria was very helpful with the process. She gave me quotes for a bunch of different options so I can make an informed decision."
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Steph K

April 16, 2026

5  out of  5
rating by Steph K
"Great agency. They’ve been handling my renter’s policies for years. Super responsive, no stress - done right the first time, and amazing follow-through. And much happier with my State Farm policies and handling than I was when I used Allstate. In my latest interaction - Elysha told me she could write my new policy 60 days before my coverage start date - and then 60 days before my coverage start date, my policy showed up in my inbox. Nice!"